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Improve Your Digital CX

You may not see all the opportunities to dramatically improve your customer experience - we can help!

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Conversations

That

Work

Sell

Resolve

Connect

Delight

The Gen 3 CX Automation platform purpose-built for retail brands to build loyalty and grow revenue.

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Gen 3 CX Automation Purpose Built For Retail
Pampered Chef CX automation with Linc
Lamps Plus Customer Experience Automation With Linc Gen 3
Carters OshKosh CX Automation With Linc
Scout and Cellar
Farmacy Beauty
PacSun

Gen 3 CX Automation

Linc is virtual assistance purpose-built for enterprise retail brands.
Leave your legacy bots behind and step into the future of CX.

Discover Gen 3 CX

The Linc Difference

Technology

The only platform with the ability to learn brand-specific vocabulary and customer context directly, patented conversational AI, and a powerful portfolio of configurable service engines.

Value

The only solution that drives revenue, boosts operational efficiency, and improves CSAT
for direct bottom-line impact.

Speed

As the only CX Automation purpose-built for retail brands, no time is wasted teaching the AI retail-specific knowledge or building new integrations.
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"Before Linc, consumer complaints and CSAT scores were our top issues, now – it doesn’t even make our weekly concerns list.”
Shive Dutt - Pampered Chef Success Story With Linc CX Automation Platform

Shiv Dutt

VP Customer Experience & Innovation | Pampered Chef
"Linc is a true innovation partner. They not only understand technology and AI, they helped us build our own automation roadmap and execute it."
Carolina Servigna - Pure Formiuas Success Story with Linc CX Automation Platform

Carolina Servigna

Director of Technology, PureFormulas
Testimonial Image
“We want to meet the customer where they are and Linc helps us do that."
Tiffany Corpuz Farmacy Beauty

Tiffany Corpuz

Senior Director of e-Commerce | Farmacy Beauty
pacsun success story with linc cx automation platform
PacSun, together with Linc, is poised to set a new standard in customer experience across eCommerce and digital retail, outpacing their competition in providing unparalleled customer satisfaction.

Shirley Gao

Chief Information Officer | PacSun