Conversations
That
Work
Sell
Resolve
Connect
Delight
The only Customer Experience Automation platform built for retail brands to build loyalty and grow revenue.
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CX Automation Built For Retail
Linc gives you a digital workforce, that supports your human workforce, to deliver extraordinary customer experiences through conversation.
Explore the Platform
Offer Options
Offer automated consultative selling to help your customers find the product they want with the level of personal service they expect.
Consultative SellingAnswer Questions
Provide assistance on checking out, locating stores, navigating promotions, finding products, and answering all buying-related questions.
Buying AssistanceResolve Issues
Deliver post-purchase support beyond simple track-and-track with real-time engagement and issue resolution.
Post Purchase Order SupportKeep Them Coming Back
Provide a simplified reorder process and fast warranty look-ups, while supporting loyalty programs and streamlined subscription options.
Customer RetentionEmpower Your Agents
Bring together the power of a digital workforce with the skill of your human agents for extraordinary customer experiences.
Empower Your Live AgentsThe Linc Difference
Technology
The only platform with the ability to learn brand-specific vocabulary and customer context directly, patented conversational AI, and a powerful portfolio of configurable service engines.
Value
The only solution that drives revenue, boosts operational efficiency, and improves CSAT—all for direct bottom-line impact.
Speed
As the only CX Automation purpose-built for retail brands, no time is wasted teaching the AI retail-specific knowledge or building new integrations.
Integrations Are Included
Integrations with top retail and ecommerce platforms and solutions, and thousands of shipping carriers, all available with no extra fees.
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