Conversations

That

Work

Sell

Resolve

Connect

Delight

The only Customer Experience Automation platform built for retail brands to build loyalty and grow revenue.

linc worlds first cx automation platform built for retailGet A Demo
Pampered Chef Wins With CX Automation
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Levis Strauss and Linc CX Automation
Scout and Cellar and Linc CX Automation
Farmacy Beauty Linc Customer
PacSun and Linc CX Automation Platform

CX Automation Built For Retail

Linc gives you a digital workforce, that supports your human workforce, to deliver extraordinary customer experiences through conversation.

Explore the Platform

Offer Options

Consultative Selling

Offer automated consultative selling to help your customers find the product they want with the level of personal service they expect.

Consultative Selling

Answer Questions

Buying Assistance

Provide assistance on checking out, locating stores, navigating promotions, finding products, and answering all buying-related questions.

Buying Assistance

Resolve Issues

Post Purchase Order Support

Deliver post-purchase support beyond simple track-and-track with real-time engagement and issue resolution.

Post Purchase Order Support

Keep Them Coming Back

Customer Retention

Provide a simplified reorder process and fast warranty look-ups, while supporting loyalty programs and streamlined subscription options.

Customer Retention

Empower Your Agents

Empower Your Live Agents

Bring together the power of a digital workforce with the skill of your human agents for extraordinary customer experiences.

Empower Your Live Agents

The Linc Difference

Technology

The only platform with the ability to learn brand-specific vocabulary and customer context directly, patented conversational AI, and a powerful portfolio of configurable service engines.

Value

The only solution that drives revenue, boosts operational efficiency, and improves CSAT—all for direct bottom-line impact.

Speed

As the only CX Automation purpose-built for retail brands, no time is wasted teaching the AI retail-specific knowledge or building new integrations.