Conversations
That
Work
Sell
Resolve
Connect
Delight
We're changing the conversation in commerce with the world's first Retail Customer Experience Automation platform.
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CX Automation Built For Retail
An infinitely scalable digital workforce supporting your human workforce to deliver extraordinary customer experiences.
Explore the Platform
Offer Options
Offer automated consultative selling to help your customers find the product they want with the level of personal service they expect.
Consultative SellingAnswer Questions
Provide assistance on checking out, locating stores, navigating promotions, finding products, and answering all buying-related questions.
Buying AssistanceResolve Issues
Deliver post-purchase support beyond simple track-and-track with real-time engagement and issue resolution.
Post Purchase Order SupportKeep Them Coming Back
Provide a simplified reorder process and fast warranty look-ups, while supporting loyalty programs and streamlined subscription options.
Customer RetentionEmpower Your Agents
Bring together the power of a digital workforce with the skill of your human agents for extraordinary customer experiences.
Empower Your Live AgentsChanging the Conversation
Linc helps create extraordinary experiences at scale that span the customer lifecycle to grow revenue, reduce support costs, and increase sales conversions.
Automated, Not Robotic
Conversational Customer AI that uses natural language so there is no need for manual coding or scripted dialog flows.
Built for Retail
Built-in skills to understand your customers' intents and how to resolve their inquiries, and integrations with the leading retail platforms.
Faster Time to Value
Go to market in weeks—not months—with performance-based pricing and no integration or surprise charges.
Integrations Are Included
Integrations with top retail and ecommerce platforms and solutions, and thousands of shipping carriers, all available with no extra fees.
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