Your first line of response
Resolve order issues without redirection, ensuring first-time buyers become repeat customers.
![Linc widget helping customer](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe6ff1c480b81cbbc4d_Frame%2039.webp)
Automated end-to-end resolution, once and for all
![Linc widget helping customer with their order](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe500ee11079d9f2c02_Frame%2047.webp)
Resolve Order Issues Quicker
Automate resolution on hundreds of retail and e-commerce order issues, quickly slashing ticket volumes and cutting overhead costs.
Returns Made Easy
Enhance the returns/exchange process with flexible options. Provide store inventory, drop-off locations, and more to simplify the experience.
![Linc widget helping customer with order return](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe5563aa52bbf3ab793_Frame%2049.webp)
![Linc widget providing customer with product recommendations](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe5fc9dfcf8b3020dcf_Frame%2048.webp)
Turn Service Interactions into Revenue
Transform service moments into sales, providing contextual "in-the-moment" recommendations. Seamlessly combine service alerts and conversational assistance across channels to drive revenue.
Instant Order Tracking
Provide real-time shipping and WISMO (Where Is My Order) updates directly from fulfillment feeds for detailed in-app order tracking.
![Linc widget helping customer track their order](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe537578e57de097992_Frame%2047-1.webp)
![Linc widget helping customer](https://cdn.prod.website-files.com/621fd877a6c59102b4cf24f6/65675fe6e0100c0614413f0b_Frame%2050.webp)
Delight After Delivery
Enable opt-in/opt-out notifications for post-delivery customer contact. Offer promotions, subscribe-and-save, and loyalty program enrollment at your chosen intervals to foster retention.