PacSun automates customer experience with Linc

PacSun Reaches New Heights In CSAT and Revenue With CX Automation

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80%

Increased customer chat engagement

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87%

New customers engaged with Linc’s automation

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80%

Customer inquiries assisted by AI-powered Digital Workers

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30%

Increase in Opt-in rate across SMS text and Facebook Messenger

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94%

Resolution of customer support inquiries without involving a live agent

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Trusted By Top Retail Brands

pampered chef
LAMPS PLUS
Carters OshKosh CX Automation With Linc
Scout and Cellar
Leading Beauty Brand
TALBOTS
KIND
Eddie Bauer
PacSun

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