The World's Only Retail CX Automation Platform

Linc is the only customer experience automation platform built for retail
Average Revenue Generated Per Automated Session
Higher Engagement With Opt-In Shoppers
Customer Assistance Inquiries Resolved

The Linc Customer Experience Automation platform delivers real conversations that solve real problems from pre-purchase to post-purchase and everything in between.

Offer your customers personalized consultations with Linc
ConsultatiVE Selling

Offer Your Customers Personalized Consultations

Help your customers find what they want with the same level of personal service online as they get in-store with Linc’s Consultative Selling Digital Workers.

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Make Buying Easier for Your Customers

Provide assistance on checking out, locating stores, navigating promotions, and answering all customer questions with Linc’s Buying Assistance Digital Workers.

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Buying assistance: Make buying easier for your customers with Linc
Post Purchase: Support your customers after the sale with Linc

Support Your Customers After the Sale

Provide your customers with post purchase order support from pre-fulfillment to post-delivery, and everything in between.

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Customer Retention

Turn First-time Buyers into Lifelong Customers

Keep your customers coming back for more by providing a simplified reorder process, fast warranty look-ups,   loyalty program support, and subscribe-and-save options.

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Customer Retention: Turn first time buyers into lifelong customers with Linc
Live Chat Support: Empower your customer support teams with Linc

Empower Live Chat and Customer Support Teams

By resolving common, repetitive inquiries with your digital workforce, your highly trained human workforce can focus on issues only they can resolve.

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Ready to write your own success story with Linc?

Trusted by Top Brands
Around the World

Pampered Chef CX automation with Linc
Lamps Plus Customer Experience Automation With Linc Gen 3
Carters OshKosh CX Automation With Linc
Scout and Cellar
Farmacy Beauty