WISMO: Order Tracking vs Package Tracking

In this webinar with Linc CEO and Co-Founder Fang Cheng learn how Linc addresses the challenge of properly tracking orders post purchase and driving down WISMO calls.

Topics Covered:

Podcast Host:

Fang Cheng

CEO, Co-Founder | Linc
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Fang Cheng is the founder and CEO of Linc, the only CX Automation platform built for retail brands. With a Ph.D. in bioinformatics from NYU, Fang previously co-founded a business acquired by Amazon, and prior to that, she worked as a hedge fund manager.

Recent Article: Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

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Fang Cheng
CEO, Co-Founder | Linc