Gen 3 CX Automation For Retail

Gen3 CX Automation eliminates the limitations that prevent dialog flow-based automation solutions to scale beyond limited assistance and rigid user experience. Linc's patented AI can automatically learn product and service knowledge, and generate conversational experiences that build customer loyalty and grow revenue.

Legacy CX Automation

  • Requires conversational design
  • Extensive custom integrations
  • Nearly impossible to scale
  • Slow time to value

Legacy Experience

Impact

Less than

30%

automated customer inquiries

minimal support
cost deflection

Gen 3 CX Automation

  • Patented Conversational AI
  • Supports complex conversations
  • Supports complex, large product catalog
  • Prebuilt integrations
  • Fastest time to value

Gen 3 Experience

Impact: Only With Gen 3

85%

automated
customer inquiries

$3

avg. deflected
per interaction

$3.90

avg. generated
per transaction

*Data based on $250M GMV Omni-channel Retailer where Linc
enables 75,000 automated resolutions per month.

Average Annual Value Realized

*Data based on $250M GMV Omni-channel Retailer where Linc enables 75,000 automated resolutions per month.
Support Costs Deflected:
$797,530
Pre Sale Direct Revenue Generation:
$80,776
Post Sale Direct Revenue Generation:
$1,396,376
NPS Improvement Indirect Revenue Generation:
$2,971,429
Total Value:
$5,165,355
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Trusted By Top Retail Brands

Pampered Chef CX automation with Linc
Lamps Plus Customer Experience Automation With Linc Gen 3
Carters OshKosh CX Automation With Linc
Scout and Cellar
Farmacy Beauty
PacSun

See The Power Of Gen 3 CX Automation

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