Gen 3 CX Automation For Retail

The Gen 3 CX Automation platform purpose-built for retail brands to build loyalty and grow revenue.

Legacy CX Automation

  • Requires conversational design
  • Extensive custom integrations
  • Nearly impossible to scale
  • Slow time to value

Legacy Experience

Impact

Less than

30%

automated customer inquiries

minimal support
cost deflection

Gen 3 CX Automation

  • Patented Conversational AI
  • Supports complex conversations
  • Supports complex, large product catalog
  • Prebuilt integrations
  • Fastest time to value

Gen 3 Experience

Impact: Only With Gen 3

85%

automated
customer inquiries

$3

avg. deflected
per interaction

$3.90

avg. generated
per transaction

*Data based on $250M GMV Omni-channel Retailer where Linc
enables 75,000 automated resolutions per month.

Average Annual Value Realized

*Data based on $250M GMV Omni-channel Retailer where Linc enables 75,000 automated resolutions per month.
Support Costs Deflected:
$797,530
Pre Sale Direct Revenue Generation:
$80,776
Post Sale Direct Revenue Generation:
$1,396,376
NPS Improvement Indirect Revenue Generation:
$2,971,429
Total Value:
$5,165,355

Trusted by Top Brands
Around the World

Pampered Chef CX automation with Linc
Lamps Plus Customer Experience Automation With Linc Gen 3
levis
Carters OshKosh CX Automation With Linc
Scout and Cellar
Farmacy Beauty
PacSun

Experience Gen 3 CX Automation