Integration with leading eCommerce platforms, ESPs, shipping carriers, and customer support platforms are all included at no extra charge for a truly comprehensive customer experience solution.
Automatically recognize negative sentiment or frustration from a customer to rapidly connect them with a live agent along with the context needed to deliver a great customer experience.
Let your Digital Workforce handle 85+% of all customer inquiries and decide which cases, based on context, require a highly-trained, human touch.
Make support available to your customers anytime with a digital workforce that can transfer chats to live agents during normal hours of operation or gather information and create tickets for your agents after hours.
Integration with leading eCommerce platforms, ESPs, shipping carriers, and customer support platforms are all included at no extra charge for a truly comprehensive customer experience solution.