Give Your Agents The Help They Need

Be Available To Your Customers 24/7

Automatically recognize negative sentiment or frustration from a customer to rapidly connect them with a live agent along with the context needed to deliver a great customer experience.

Let your Digital Workforce handle 85+% of all customer inquiries and decide which cases, based on context, require a highly-trained, human touch.

Digital Agent or Human Agent? You Decide

Digital and Live Agents Make A Perfect Team

Make support available to your customers anytime with a digital workforce that can transfer chats to live agents during normal hours of operation or gather information and create tickets for your agents after hours.

Integration with leading eCommerce platforms, ESPs, shipping carriers, and customer support platforms are all included at no extra charge for a truly comprehensive customer experience solution.

We've Got All The Integrations Covered

Ready to write your own success story with Linc?

Trusted by Top Brands
Around the World

Pampered Chef Wins With CX Automation
Lamps Plus and Linc CX Automation
Carters Osh Kosh and Linc CX Automation
Levis Strauss and Linc CX Automation
Scout and Cellar and Linc CX Automation
Farmacy Beauty Linc Customer
PacSun and Linc CX Automation Platform