Crafting Your CX Automation Roadmap for Optimal Engagement
Linc Global’s CEO, Fang Cheng, recently presented at the LEAD Marketing Conference where she shared strategies for Crafting Your CX Automation Roadmap for Optimal Engagement.
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Building the Next Gen CX Automation Platform
Jeff Roster (Gartner & IHL retail sector analyst) and Brian Sathianathan (the venture capitalist) explore the retail sector startup community on This Week in Innovation podcast. We discuss the trends driving the retail industry and examine the emerging technologies
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WISMO: Order Tracking vs Package Tracking
In this webinar with Linc CEO and Co-Founder Fang Cheng learn how Linc addresses the challenge of properly tracking orders post purchase and driving down WISMO calls.
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How Pampered Chef Emerged to Win With CX Automation
Pampered Chef VP of Customer Experience and Innovation, Shiv Dutt, discusses the success Pampered Chef has found since implementing the Linc CX Automation Platform into their customer experience strategy.