Jeff Roster (Gartner & IHL retail sector analyst) and Brian Sathianathan (the venture capitalist) explore the retail sector startup community on This Week in Innovation podcast. We discuss the trends driving the retail industry and examine the emerging technologies
How Pampered Chef Emerged to Win With CX Automation
Pampered Chef VP of Customer Experience and Innovation, Shiv Dutt, discusses the success Pampered Chef has found since implementing the Linc CX Automation Platform into their customer experience strategy.
Personalization Strategies That Create Seamless Customer Experiences
Learn from industry leaders in customer experience automation, digital marketing, e-commerce strategy, consumer trends on what the next steps should be for retailers and brands to deliver a seamless personalized customer experience at scale.